This job is no longer available
This job expired on 29/09/2026. It no longer accepts applications.
Customer Service – Quality Checking & Mystery Shopper Coordination
KST · Sleman
Job description
About the role
We are looking for a detail‑oriented Customer Service professional to support a global market‑research client. The role blends quality checking of survey data with the coordination of mystery shoppers across the Americas and Europe, offering a dynamic environment beyond a traditional call‑center.
Key responsibilities
- Contact registered shoppers and auditors in the Americas and Europe to allocate evaluations and surveys.
- Assist in recruiting, assigning, and managing mystery shoppers for various projects.
- Respond to shopper and auditor email enquiries promptly.
- Perform quality checks on online reports and surveys according to established service standards.
Required profile
- Diploma, Bachelor’s or Professional degree in any field.
- Fluent English (written and verbal).
- Willingness to work day or night shifts.
- Preferably residing in Yogyakarta.
- Strong attention to detail, analytical mindset and negotiation abilities.
- Experience in logistics is a plus.
Required skills
- Excellent written and verbal communication in English.
Questions fréquentes
Why are you reporting this job?
Explore further
Salaries, guides and searches in Indonesia.
Salaries by job title
Une question sur cette offre ?
Posez-la ici : vous recevrez le récapitulatif de l'offre par e-mail, tout de suite.
Boost your chances
Upload your CV — we will match you with relevant openings.
Analyzing your CV...
KST
Sleman
Related job offers
-
IT Helpdesk Call Center
PT Danamas Insan Kreasi Andalan (DIKA) Jakarta -
Customer Service Balikpapan
PT Binajasa Sumber Sarana (BSS Recruitment) Balikpapan -
Telemarketing Bank Partner
PT Chubb Life Insurance Indonesia Jakarta -
Collection Staff (A)
PT Danamas Insan Kreasi Andalan (DIKA) Jakarta -
Telemarketing Officer
PT Chubb Life Insurance Indonesia Jakarta