Offres d'emploi Centres d'appels & Téléprospection

About the role The Call Center Internship is a full‑time, on‑site position in Lusaka. Interns will support Boxleo Courier & Fulfillment Services by generating leads, making outbound calls and promotin...

职位概况 我们在台湾提供「火箭速配」与「火箭跨境」服务，致力于以实惠价格实现隔日到货及国际速配。现诚邀人才加入Coupang台湾，推动业务成长，打造让顾客离不开Coupang的服务体验。 主要职责 依据一线客服提交的...

职位概况 负责通过电话等渠道为Coupang台湾用户提供咨询与投诉处理，需轮班工作，支持远端或办公室模式。 主要职责 通过电话客服解答客户询问并处理投诉，必要时支援文字客服、Email等渠道。 随时掌握最新政策与作业...

职位概况 负责通过以客户为中心的策略、运营优化和可扩展的改进计划，领导Coupang台湾地区的客服运营，提升客户体验与组织效能。 主要职责 领导并培养经理级主管团队。 分析运营绩效、客户行为及服务趋势。 推动以客...

职位概况 负责管理客服团队及组长，确保客服运营稳定并持续推动优化。要求具备跨团队协调、运营判断及快速发现改进机会的能力。 主要职责 管理与培育客服组长与资深客服。 每日查看负责团队的客服运营数据与即时服务...

직무 소개 Jikgu CS Program Management 팀은 고객 관점에서 고객 서비스 품질 향상과 고객 만족도 제고를 목표로 운영됩니다. 주요 업무 Rocket Jikgu FEM 티켓을 통해 고객 이슈를 신속히 확인·해결하고 원인 분석...

职位概况 我們在台灣提供火箭速配與跨境服務，正尋找資深客服專員協助Coupang台灣業務拓展，提升客戶體驗。 主要职责 依據一線客服提交的嚴重投訴進行主管回電 跨部門溝通並優化流程 協助用戶處理問題，發掘系統或SO...

职位概况 负责制定并执行台湾客服质量提升策略，通过质量稽核、学习发展和知识管理，持续优化客服体验和运营表现。需结合工单、评分及运营数据，转化为可执行的改进方案。 主要职责 规划并落实客服质量保证与持续改...

About the role CookUnity is seeking a Customer Experience Supervisor to lead its growing support team. The role focuses on prioritizing inbound requests, solving issues, and delivering an outstanding...

About the role CookUnity is seeking an Assistant Manager to lead its Customer Experience team, ensuring high‑quality service and meeting key performance indicators such as SLAs, CSAT, eNPS, retention...

About the role Ready to do the most impactful work of your career? At Coinbase, we are uncompromising on our mission to increase economic freedom. The Capacity Planning Lead will translate volume tren...

About the role The Intake Specialist – Voice Operations supports US healthcare operations by processing patient and provider requests across multiple channels. You will ensure accurate documentation,...

About the role We are seeking a strategic, results‑driven Business Solutions Manager to lead the Guest Experience function within Etihad Engineering’s Customer Care organisation. The role focuses on s...

About the role Emirates Bio Farm L.L.C is looking for a Customer Service Representative to handle client inquiries, calls, emails and administrative tasks while delivering a professional and helpful e...

About the role The Ritz-Carlton Doha is seeking a Call Center Agent to handle reservation enquiries and provide exceptional guest service. The position is full‑time and based at the hotel in West Bay...

About the role We are looking for enthusiastic Customer Service Staff to join our Dubai team, providing professional and friendly assistance to customers across inquiries, orders, complaints and gener...

About the role We are seeking a compassionate Care Companion to provide overnight, part-time support to Carrot members in English and Urdu. You will be the first point of contact, guiding members thro...

About the role We are looking for a Service Coordinator to join our team in Dubai. The role will coordinate customer service requests, handle inquiries, support service operations, and ensure timely c...

About the role The Facilities Management department is looking for an experienced FM Helpdesk Coordinator/Supervisor to lead the helpdesk and call centre operations. You will ensure service requests a...

About the role Capco is seeking an experienced Genesys Solution Architect to lead the architecture, design, and implementation of Genesys Cloud CX solutions within a complex banking environment. Actin...