Technical & QA Specialist

About the role

As a Technical & QA Specialist at Nestlé Professional, you will ensure the reliability, performance and compliance of trade assets and technical solutions. You will work closely with internal and external partners to drive technical support excellence, preventive maintenance and food‑safety standards.

Key responsibilities

• Manage and supervise third‑party technical service partners to ensure high service quality and operational excellence.
• Develop and implement preventive maintenance plans to improve equipment reliability and minimise downtime.
• Monitor and drive continuous improvement initiatives to reduce breakdown rates across assigned regions.
• Handle trade asset requests, approvals, replacements, write‑offs and inventory reconciliation.
• Conduct machine demonstrations and provide technical training to operators and service partners.
• Ensure consistent implementation of the Nestlé Quality Management System and uphold food safety standards.

Required profile

• Bachelor’s degree in Electrical, Mechanical, Food Engineering or a related technical discipline.
• 1–2 years of experience in technical services, maintenance, engineering or quality assurance.
• Strong problem‑solving and analytical capabilities.
• Proven ability to work with cross‑functional stakeholders.
• Willingness to travel within the assigned region.

Required skills

• Equipment maintenance and preventive maintenance planning.
• Technical support and troubleshooting.
• Knowledge of quality management systems and food safety compliance.