Senior Student Counsellor (Indonesia)

About the role

AECC, an education and migration agency active in 15 countries, is looking for a Senior Student Counsellor in Indonesia. The role supports students with hassle-free application and paperwork processing for studying abroad, offering end-to-end consultancy for destinations such as the UK, Ireland, Canada, USA, Australia and New Zealand.

Key responsibilities

• Handle student walk-ins and answer their questions about studying abroad, providing comprehensive, end-to-end consultancy.
• Assess students' eligibility and recommend the most suitable country, course and university or college.
• Give accurate information on admission and visa documentation and other mandatory requirements.
• Manage every aspect of each case, from case filing with the university and regular updates to visa application filing and follow-up after the student's visit.
• Keep up to date with policy, procedure and requirement changes for destination countries.
• Prepare MIS reports as required by management.

Required profile

• Extensive experience in international student advising, with a focus on the UK higher education system.
• Bachelor's or Master's degree in any discipline.
• Customer-centric, able to work in a cross-cultural environment and understand the needs of international students.
• Demonstrated team player.

Required skills

• Excellent written and verbal communication skills.
• Experience using Customer Relationship Management platforms.