Partner Sales Manager, Indonesia

About the role

ServiceNow is hiring a Partner Sales Manager for Indonesia, a high-impact, quota-carrying field sales role focused on generating net new business across a portfolio of non-named accounts. Growth is driven through a channel-first model: identifying and winning with the right partner for each opportunity, while acting as quarterback of a virtual team of Partner Managers, Partner Marketing, Partner Pre-Sales and Partner Excellence.

Key responsibilities

• Own and develop a structured territory execution plan across assigned non-named accounts, prioritising by industry, whitespace and partner coverage, and build a healthy pipeline to meet quarterly and annual new business targets.
• Identify and select partners by country, industry focus and solution capability, and co-develop joint account plans and co-selling motions with them.
• Design and run joint demand generation campaigns with Partner Marketing, including field events, roundtables, digital campaigns and prospecting.
• Lead opportunity qualification and customer engagement, using Partner Pre-Sales for discovery, demos and technical pre-sales, and keep deals moving to close.
• Help onboard new partners and enable existing ones with new solution capabilities via Partner Excellence.
• Maintain accurate CRM records, report pipeline regularly, give forecast inputs and take part in deal and business reviews.
• Position ServiceNow's value proposition for target buyers in verticals such as financial services, manufacturing, public sector, retail, telecommunications or technology.

Required profile

• 5 to 8+ years of quota-carrying B2B technology sales experience, with a track record of meeting or exceeding targets; SaaS sales experience strongly preferred.
• Proven experience selling through or with channel partners, co-selling and managing partner-led deal motions.
• Strong knowledge of one or more key Indonesian industries, able to speak credibly to buyers and digital transformation priorities.
• Experience managing a large account portfolio of 80 to 150+ accounts.
• Comfortable engaging VP and C-level buyers and orchestrating a virtual internal team.
• Professional spoken and written Bahasa Indonesia for partner negotiations, product briefings and account reviews.
• Extensive travel to Indonesia is required.

Required skills

• Familiarity with enterprise SaaS platforms, ideally ServiceNow, Salesforce, SAP or similar workflow/ITSM/CRM platforms.
• Ability to leverage AI tools for pipeline prioritisation, account research, outreach personalisation and forecasting.