General Manager - Multi-Venue F&B Operations

About the role

Pasar Manja is expanding by bringing together several dining concepts into one hospitality precinct on Gili Air, Lombok, and is looking for an experienced General Manager to lead this growth. The role covers the overall operations and commercial success of several F&B concepts, in a fast-paced hospitality environment.

Key responsibilities

• Lead daily operations across multiple restaurants, cafés and bars.
• Drive business performance, profitability and operational excellence.
• Manage P&L, food cost, labour cost, inventory, purchasing and supplier relationships.
• Ensure consistent service quality and guest experience across every venue.
• Recruit, coach and develop front-of-house and kitchen teams.
• Implement operational systems, SOPs and performance standards.
• Monitor performance through reports, KPIs and operational data.
• Collaborate with senior leadership to support the growth of the hospitality business.

Required profile

• Minimum 5 years of experience in hospitality or F&B operations with leadership responsibilities.
• Proven experience managing multiple outlets or multi-unit operations.
• Demonstrated ability to lead, coach and build high-performing teams.
• Strong commercial mindset and confidence to uphold operational standards.
• Ability to work in a dynamic, fast-growing environment; island, resort or remote experience is an advantage.

Required skills

• Restaurant financial management: P&L, food cost, labour cost and inventory control.
• Leadership, communication and decision-making.

What we offer

• The chance to own a growing multi-venue hospitality destination and shape its operational culture.
• A competitive salary and performance-based incentives.