Director, Services Business Development

About the role

The Services Business Development team provides the services that help Mastercard's customers grow, offering payments-focused consulting, loyalty and marketing programs, Test & Learn experimentation and data-driven information and risk management services. This Director role works with key global and regional clients, especially in the Commercial and New Payments (CNPF) flow, across Indonesia, Vietnam and the Philippines, as a service partner within the Services BD incubator team.

Key responsibilities

• Generate and maintain Services revenue opportunities with strategic SME and commercial issuers, acquirers and ecosystem participants across Indonesia, Vietnam and the Philippines
• Work with regional internal Commercial and New Payment flow market teams to identify Services opportunities
• Build strong relationships with key client executives and internal Mastercard stakeholders tied to ROI
• Develop creative business solutions for complex problems, including consulting, insights and analytics, Test & Learn, loyalty, marketing services and security solutions
• Manage the sales pipeline, advance early-stage opportunities to approval and signature, and stay engaged after sale such as project delivery
• Proactively identify customer risk and opportunity signals and develop strategies to limit erosion

Required profile

• Experience with financial institutions, preferably with strong understanding of Transaction Banking or SME Banking
• Strong commercial drive and ability to build and monetize senior client relationships
• Preferably a consulting and/or data-driven solution selling background
• Strong networker able to listen, build common ground and influence to advance opportunities and generate revenue
• Strong communication and presentation skills, able to earn credibility with CEO-1/CEO-2 level executives
• Strategically focused, solution oriented, and able to leverage data to analyze business challenges
• MBA or postgraduate degree preferred