Network Engineer

PT. Adicipta Inovasi Teknologi (AdIns) · North Jakarta

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LAN WAN WLAN VLAN Trunking STP Routing NAT DHCP DNS VPN QoS troubleshooting hardware operating system incident management escalation handling root cause analysis monitoring tools remote support tools knowledge base management

Job description

Tentang Posisi

Network Engineer bertanggung jawab memastikan seluruh issue teknis ditangani sesuai SLA dan standar layanan, bekerja secara full‑time di kantor Kapuk, Jakarta Utara.

Tanggung Jawab Utama

Menangani eskalasi teknis, incident management, dan problem resolution.
Melakukan monitoring sistem, analisis log, serta root cause analysis untuk issue berulang.
Menyusun dan mengembangkan SOP, workflow support, serta knowledge base.

Profil yang Dibutuhkan

Minimal S1 Teknik Informatika, Sistem Informasi, Ilmu Komputer, atau jurusan terkait.
Pengalaman 3–5 tahun sebagai Network Engineer atau posisi serupa.
Memiliki kemampuan leadership dan people management yang baik.

Keterampilan yang Dibutuhkan

Implementasi LAN, WAN, WLAN, VLAN, Trunking, STP, Routing, NAT, DHCP, DNS, VPN, QoS.
Troubleshooting hardware, software, network, dan operating system.
Incident management, escalation handling, dan root cause analysis (RCA).
Penggunaan monitoring tools, remote support tools, dan knowledge base management.

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Published 1 hari yang lalu

Expires 3 minggu dari sekarang

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PT. Adicipta Inovasi Teknologi (AdIns)

North Jakarta

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