Event Manager - Candlelight Concerts, Surabaya

About the role

Fever, a tech platform for culture and live entertainment, is looking for Event Managers to join its on-site events team and help run Candlelight concerts in Surabaya. Candlelight is a musical and sensory experience featuring classical music in candlelit settings, now expanding into jazz, soul, flamenco, opera and more. The position is freelance with flexible hours that vary month to month depending on availability, and may lead to further Fever Originals event work or permanent opportunities.

Key responsibilities

• Deliver events according to instructions and materials provided by the manager, keeping to scheduled timings
• Implement production details, company policies and procedures, and manage all vendors
• Handle on-site logistical issues, manage soundchecks, and control vocal microphone channels and auxiliary music on the sound desk
• Brief and liaise with the venue, direct and support the team, and act as main point of contact for the event
• Deal with customer queries and complaints, ensure high-quality execution, and complete event and incident reports
• Manage unforeseen circumstances and emergencies, and provide photos and feedback to the manager after each event
• Encourage high performance and implement improvements with team members

Required profile

• Exceptional customer service
• Competent team and people management
• Assertive and measured in a high-pressure environment, with strong problem-solving skills
• Flexible, with a can-do attitude and ability to work well under pressure
• Preferred: 2+ years of event management experience and a keen interest in live music

Required skills

• Sound engineering skills (desirable)
• Public speaking (desirable)