Event Manager - Candlelight Concerts, Samarinda

About the role

Fever, a tech platform for culture and live entertainment, is looking for Event Managers to join its on-site events team and help run Candlelight concerts. Candlelight is a musical and sensory experience featuring classical music in candlelit settings, now expanding to jazz, soul, flamenco, opera and more. The position is freelance with flexible hours that vary month to month depending on availability, and may lead to further Fever Originals event work or permanent opportunities.

Key responsibilities

• Follow instructions and materials given by the manager to deliver events, keeping to the scheduled timings.
• Implement new or amended production details, company policies and procedures.
• Act as artist liaison, reporting and giving feedback on issues and queries to managers.
• Handle on-site logistical issues and manage all vendors.
• Manage vocal microphone channels and auxiliary music on the sound desk, and direct and manage soundchecks.
• Brief and liaise with the venue, and brief and support the team.
• Host the event as main point of contact, dealing with customer queries and complaints and ensuring high-quality execution.
• Complete event reports and incident report forms, and provide photos and feedback to the manager after each event.
• Manage unforeseen circumstances and emergencies, and encourage high performance and improvements across the team.

Required profile

• Exceptional customer service.
• Competent in team and people management.
• Assertive and measured in a high-pressure environment, with strong problem-solving skills and a flexible, can-do attitude.
• Preferred: 2+ years of event management experience and a keen interest in live music and delivering events.

Required skills

• Sound engineering skills (desirable)
• Public speaking (desirable)