Business Development Representative - SEA Region (Bahasa Speaking)

About the role

Zendesk, a leading Customer Experience and Support Platform, is looking for a Business Development Representative for its SEA region, covering Indonesia. This is a pure hunting sales role focused on prospecting SMB and EMC accounts, with no previous experience required but a strong motivation for technology sales. The role works closely with sales and product managers, industry sales directors and marketing.

Key responsibilities

• Engage with prospects and clients to understand their business challenges and pain points.
• Build a high-value sales pipeline through strategic and targeted prospecting into SMB or EMC accounts.
• Collaborate with the Sales team to develop a list of target prospects.
• Manage a pipeline of prospects and deliver a top-class customer experience.

Required profile

• Bachelor's degree is preferable.
• Native-level fluency in Bahasa Indonesia is required to cover Indonesia.
• At least 2 years of experience in an outbound sales environment.
• Experience in the SMB or EMC segment, particularly managing prospects from Indonesia.
• Competitive mindset, excellent communication, interpersonal and organisational skills, and ability to write, speak and listen well.

Work arrangement

• Hybrid: the team has a rich onsite presence and the flexibility to work remotely part of the week.
• The role must attend the local office part of the week; the exact schedule is set by the hiring manager.