Senior Student Counsellor – International Education

About the role

AECC is expanding rapidly and seeks an enthusiastic Senior Student Counsellor to guide prospective students through hassle‑free application and paperwork processes for overseas study.

Key responsibilities

• Assist walk‑in students interested in study destinations such as the UK, Ireland, Canada, USA, Australia and New Zealand.
• Evaluate eligibility and recommend the most suitable country, course and institution.
• Provide accurate information on admission requirements, visa documentation and other mandatory procedures.
• Manage the full admission cycle—from case filing with universities to regular communication, visa application filing and query resolution.
• Maintain responsibility for each case to ensure positive outcomes and high‑level client service.
• Stay updated on policy, procedural and requirement changes for destination countries.
• Follow up with potential students after visits to secure closures.
• Prepare MIS reports as required by management.

Required profile

• 3‑5 years experience in the international education industry.
• Bachelor’s or Master’s degree in any discipline.
• Customer‑centric mindset with ability to work in a cross‑cultural environment.
• Strong understanding of international student needs.
• Excellent written and verbal communication skills.
• Demonstrated team player.
• Experience using Customer Relationship Management (CRM) platforms.