IT Help Desk
PT Personel Alih Daya Tbk · Bekasi
Job description
About the role
Provide first‑level IT support to employees, handling technical issues related to computers, software, printers and network connectivity. Ensure smooth operation of office IT equipment and systems.
Key responsibilities
- Troubleshoot hardware, software, operating system and basic network problems.
- Install, configure, maintain and replace IT equipment as needed.
- Manage IT assets, including inventory records, allocation, maintenance and return tracking.
- Respond to support requests, document incidents and follow up until resolution or escalation.
Required profile
- Minimum 3 years experience in IT Help Desk, IT Support or Site Support.
- Ability to communicate actively in English, both verbally and in writing.
- Willingness to work in Cikarang.
- Good knowledge of computer hardware, software, Windows OS and basic networking.
Required skills
- Hardware troubleshooting
- Software troubleshooting
- Windows operating system
- Basic networking
- IT asset management
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Published 2 jam yang lalu
Expires 1 bulan dari sekarang
2 views · 0 interested
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PT Personel Alih Daya Tbk
Bekasi