This job is no longer available
This job expired on 24/09/2026. It no longer accepts applications.
Frontline Service Representative – Bali
PT Bank KEB Hana Indonesia · Denpasar
Job description
About the role
The Frontline Service Representative will work at our Denpasar branch, delivering high‑quality service to bank customers. You will act as the first point of contact, ensuring customers receive accurate information about our products and a smooth banking experience.
Key responsibilities
- Carry out operational activities at the branch in line with governance and procedures.
- Explain the bank’s products, programs and services clearly to customers.
- Maintain attitude and behavior that meet Hana Bank’s service quality standards.
- Receive, respond to, and follow up on customer questions and complaints.
Required profile
- Bachelor’s degree (any major).
- Minimum 2 years of experience in banking, preferably in customer service or teller functions.
- Good understanding of banking products and operations.
- Strong communication skills.
Required skills
What we offer
- Competitive salary (IDR 4,000,000 – 5,000,000).
- Opportunity to work in a reputable national bank with growth potential.
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PT Bank KEB Hana Indonesia
Denpasar