First Mile Operations Specialist

About the role

As a First Mile Operations Specialist you will coordinate and execute landside transportation orders efficiently, safely and in line with customer requirements, company procedures and regulations. You will work closely with internal teams, transport suppliers, customers and authorities to ensure shipments are planned, monitored and delivered successfully.

Key responsibilities

• Execute day‑to‑day landside transportation activities, including shipment planning, monitoring, reporting and operational follow‑up.
• Coordinate with transport suppliers to ensure shipments meet agreed service requirements.
• Collaborate with internal and external stakeholders to identify cost‑efficient solutions.
• Resolve daily operational issues promptly and maintain accurate operational reports.
• Build and maintain relationships with transport suppliers, monitor performance and support end‑to‑end execution.
• Identify process gaps, contribute to improvement initiatives and support cost‑saving measures.
• Ensure compliance with government regulations, company policies and Maersk’s management system standards.

Required profile

• Good understanding of landside transportation operations and key characteristics.
• Strong stakeholder‑management and communication skills.
• Effective planning, prioritisation and execution capabilities.
• Analytical and solution‑oriented approach to operational challenges.
• Customer‑focused mindset with commitment to timely issue resolution.
• Ability to work in a fast‑moving operational environment.