Communications & Public Relations Manager

About the role

The Communications & Public Relations Manager coordinates and implements integrated communication plans and messaging that support organizational priorities, strengthen brand reputation and contribute to fundraising objectives. The role acts as the central communications focal point for programmatic and departmental needs beyond fundraising, leads media and public relations, and ensures consistent messaging across owned, earned and shared channels in line with the Strategic Communications strategy.

Key responsibilities

• Lead the development and implementation of integrated communication plans covering organizational priorities, advocacy, brand objectives and fundraising goals, and oversee their execution
• Serve as the primary communications partner for internal departments and lead cross-functional coordination on opportunities arising from programs, partnerships, research and advocacy
• Oversee communication briefs and messaging frameworks, ensuring outputs are accurate, consistent and aligned with organizational positioning, messaging and safeguarding standards
• Lead public relations and media relations, build relationships with media organizations and partners, and develop materials and spokesperson support for earned media
• Monitor media coverage and emerging issues, assess reputational risks and support preparedness and coordinated responses during crises and sensitive situations
• Lead communication planning for programs, advocacy campaigns, partnerships, announcements and humanitarian responses, ensuring timely, audience-focused content

Required profile

• Bachelor's degree in Communications, Public Relations, Journalism, Marketing, International Relations, Development Studies or a related field; Master's degree is an advantage
• Minimum 8 years of progressive experience in communications, PR, media relations, journalism, corporate or development communications, including at least 3 years managing teams or communication functions
• Proven experience developing communication plans, campaigns and stakeholder engagement strategies, and acting as a communications focal point for multiple departments
• Experience managing media relations, press engagements, media partnerships and spokesperson support
• Experience supporting crisis communications, reputational risk management and issues management; humanitarian, emergency response, safeguarding, advocacy or development communications experience is highly desirable

Required skills

• Excellent writing, editing, storytelling, stakeholder management and project management skills
• Strong understanding of content planning, channels, audience engagement, brand management and performance measurement
• Excellent verbal and written communication in Bahasa Indonesia and English