Business Development Director – Digital Acceptance

About the role

The Director, Business Development, Digital Acceptance will build and manage long‑term relationships with strategic digital players, acting as the lead commercial partner for Mastercard opportunities across Indonesia’s digital ecosystem. The role will shape and execute Mastercard’s strategy across leading digital merchants, marketplaces, platforms, and payment partners to drive acceptance growth and commercial outcomes.

Key responsibilities

• Build and manage long‑term relationships with strategic digital players, acting as the lead commercial partner for Mastercard opportunities across Indonesia’s digital ecosystem.
• Develop and execute Mastercard’s digital acceptance strategy across major digital merchants, marketplaces, platforms and payment partners.
• Lead end‑to‑end engagement with strategic digital platforms, marketplaces and merchants to increase consumer and commercial card acceptance.
• Identify barriers to online card‑payment growth and translate market opportunities into clear partnership and market‑development plans.
• Create commercial propositions, partnership structures and transaction economics that increase card acceptance, usage and preference.
• Improve the end‑to‑end online payment experience by working with merchants, issuers and acquirers to strengthen acceptance performance and approval rates.
• Expand adoption of Mastercard’s services and capabilities, including merchant solutions, data insights, security and analytics.
• Develop business cases and commercial models that support strategic partnerships, new use cases and investment decisions.

Required profile

• Proven experience in business development, strategic partnerships or market development within payments, digital commerce or financial services.
• Experience working with digital merchants, platforms, marketplaces, fintechs or other participants across the payments ecosystem.
• Strong understanding of card payments, merchant acquiring, digital acceptance and e‑commerce business models.
• Track record of owning commercial, revenue or P&L‑related targets and driving transaction growth.
• Ability to identify market opportunities and translate them into practical commercial strategies.
• Strong analytical and problem‑solving skills with experience developing business cases and commercial models.
• Excellent communication, negotiation and relationship management skills, with fluency in Bahasa Indonesia and English.
• Entrepreneurial and results‑driven approach, capable of operating effectively as a senior individual‑contributor.