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Skills
Experience
Carrier Data Analyst
Verizon
2024-09 -
Built and maintained Power BI dashboards tracking carrier KPIs and trends for senior management. Reduced transaction failure rate by 15% through proactive monitoring of Oracle SQL databases and issue resolution. Increased data accuracy by 20% by strengthening validation processes and cleaning CRM data. Automated Excel dashboards, cutting manual reporting time by 30% and delivered validated datasets to cross‑functional teams via SQL queries and CRM extractions.
Freight Broker (Contractor)
RP Expediting
2023-12 - 2024-08
Negotiated carrier and client rates, improving profit margins while maintaining competitive pricing. Selected cost‑effective carriers based on performance history, lowering clients’ shipping costs and reducing empty miles. Streamlined load booking processes, shortening delivery times. Tracked shipments in real time and resolved delays, damages, and cancellations to protect client relationships.
Junior Database Administrator
BPOLAB Solutions
2023-05 - 2023-11
Administered MySQL databases, handling backups, restoration, maintenance and performance monitoring. Built Power BI dashboards to monitor database performance, enabling faster identification of bottlenecks. Optimized key SQL queries to accelerate data retrieval and improve user experience. Implemented regular updates that enhanced data accuracy and reduced downtime.
Data Analyst
Universidad de la Guajira
2021-06 - 2022-06
Maintained and validated databases covering over 6,000 students, improving data accuracy and integrity. Developed Excel and Power BI dashboards on internal KPIs and provided actionable recommendations based on insights. Collaborated with academic departments to ensure data consistency across reporting systems.
Data Entry Specialist
Trinity Bilingual School
2019-02 - 2021-07
Maintained and verified Excel databases, identifying patterns and anomalies to support decision‑making. Ensured data quality through regular audits and implemented procedures to reduce entry errors.
Education
Environmental Engineering, Universidad de la Guajira (2019)
Languages
Spanish
native
English
intermediate
Last updated: 1 jam yang lalu